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Privacy Policy

BioBank Co., Ltd. (hereinafter referred to as "BioBank") recognizes that the personal information of customers who use this website (hereinafter referred to as "this Website"), such as names, addresses, telephone numbers, and email addresses, is highly important and must be handled with the utmost care. BioBank is committed to protecting your privacy and sets forth its policy as follows:

Collection of Personal Information

This Website may request the provision of personal information in order to provide better services to our customers--for example, when receiving inquiries or feedback, or when asking for cooperation with surveys. The personal information we collect will be limited to what is necessary for the use of services on this Website.

Use of Personal Information

The personal information and access information voluntarily provided by customers will not be used for any purpose other than that for which it was collected, unless the customer has given prior consent. In addition, access information collected by this Website will be used solely for internal purposes such as website maintenance and statistical analysis to improve our services.

Provision and Disclosure of Personal Information

Personal information collected through this Website will not be provided or disclosed to third parties without the customer's consent, except as required by law. However, we may outsource the creation or management of this Website to trusted third-party companies. In such cases, we will enter into a confidentiality agreement in advance and ensure that personal information is adequately protected.

Protection of Personal Information

This Website employs strict security measures to prevent the loss, misuse, or alteration of personal information under our management. Personal information is stored in a secure environment inaccessible to general users. Additionally, when personal information is transmitted, SSL (Secure Sockets Layer) encryption--an industry-standard technology--is used to protect the data during transfer.

Inquiries, Changes, Deletion, or Withdrawal of Consent

If a customer wishes to inquire about, modify, delete, or withdraw consent for the use of personal information submitted through this Website, we will respond promptly and within a reasonable scope upon direct request from the individual.

Handling of Personal Information on Linked Sites

This Website may contain links to third-party websites. Please note that BioBank is not responsible for the handling of personal information on those external websites. Customers are advised to use such websites at their own discretion and responsibility.

Shared Use of Personal Information

BioBank may share the personal information provided by customers with OM-X CO., LTD. and Camellia Co., Ltd. under the following terms:

(1) Eligible Customers

Individuals who have made purchases, submitted inquiries, or accessed this Website.

(2) Information to Be Shared

Name, address, telephone number, email address, user ID, purchase history, and other information held by BioBank.

(3) Partner Companies for Shared Use

OM-X CO., LTD.
Camellia Co., Ltd.

(4) Purpose of Use

To provide or make proposals regarding the products and services of our partner companies.

(5) Responsible Party for Shared Use

OM-X CO., LTD.

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